Frequently Asked Questions

Frequently Asked Questions2017-03-02T14:56:44-04:00
What is PowerG Technology?2024-12-15T11:05:09-04:00

PowerG – The power of wires, without the wires

Cut out the wires and plug in peace of mind with PowerG, the leading wireless security technology for today’s homes and businesses.

PowerG offers all the benefits of traditional wired security, without the hassles and vulnerabilities of wires. It makes end-users’ lives more secure and convenient, and your work more profitable.

Ultra-reliable, two-way 128-bit AES encrypted communication and iron-clad protection that blocks interference deliver unparalleled cyber protection – ensuring reliable performance with minimum false alarms.

Long-range wireless transmission enables easy and quick wire-free and repeater-free installations, and adaptive transmission stretches time between battery changes.

PowerSeries Neo Wireless PowerG devices are certified with ULC Wireless Commercial Burglary Listing 1, 2 and 3 – an industry first in Canada! The approval means these products have been certified under the highest level of requirements for commercial type applications, giving your customers safer, smarter and more secure products.

Can I self-monitor with a DSC NEO system?2024-12-15T10:29:03-04:00
How many zones are available on the DSC NEO HS2016, HS2032, HS2064, and HS2128?2024-12-15T10:26:57-04:00
What is Power Series NEO?2024-12-15T09:49:34-04:00

PowerSeries Neo captures the flexibility of a modular, hardwired system with the simplicity of a wide range of wireless devices and peripherals, resulting in a ground-breakingly comprehensive and versatile hybrid system suited for small business structures through to large-scale commercial applications.

Who is DSC?2024-12-15T08:29:36-04:00

DSC (Digital Security Controls) is a world leader in electronic security. Since the company’s genesis, the experts at DSC have been leading the way. From our revolutionary control panels, to our industry-leading IP alarm monitoring products and now to our sleek, contemporary self-contained wireless panels, DSC has always been front and center in the security space.

What is focal length? Why is it important?2020-08-11T23:05:43-04:00
How many days, weeks, months of recordings can my CCTV system store?2020-08-11T18:36:52-04:00
What is frame per second (FPS) and do all my cameras need to record at 30FPS?2020-08-11T18:36:12-04:00
What features should I look for in a CCTV DVR/NVR?2020-08-11T18:35:23-04:00
What is IP rating?2020-08-11T18:34:25-04:00
How do I choose a suitable CCTV system for my needs?2020-08-11T18:33:27-04:00
Can CCTV prevent crime?2020-08-11T18:32:32-04:00
What is CCTV? Is there a need for CCTV in Trinidad & Tobago?2020-08-11T18:32:08-04:00
Which is better Analog camera or IP camera?2020-08-11T18:31:21-04:00
What’s the difference between a DVR & NVR?2020-08-11T18:30:52-04:00
What are the steps to get started with Microsoft 365?2020-08-09T20:40:04-04:00
  • Get in touch with us! Send us an email at sales@vrtechss.com to request a call back or meeting at your office.

  • We will consult with you and help you to choose the Microsoft 365 plan best suited for you and your business.

  • Our Microsoft 365 Licensing, Migration & Implementation services will handle all the complexities of transferring your data to a new environment.

  • Finally our Microsoft 365 Maintenance & Support services will help your business to keep everything running smooth!

Why did you change the name from Office 365 to Microsoft 365?2020-08-09T20:41:44-04:00

We changed the name to be more reflective of the range of features and benefits in the subscription, to meet the unique needs of individuals and businesses.

What Microsoft 365 plans are available?2020-08-09T20:41:52-04:00

Microsoft 365 for home plans

  • Microsoft 365 Family
  • Microsoft 365 Personal

Microsoft 365 for business plans

  • Microsoft 365 Business Basic
  • Microsoft 365 Business Standard
  • Microsoft 365 Business Premium
  • Microsoft 365 Apps for business

Microsoft 365 for enterprise plans

  • Microsoft 365 E3
  • Microsoft 365 E5
  • Microsoft 365 F1
  • Microsoft 365 Apps for enterprise
Does Microsoft 365 work when I am not connected to the Internet?2020-08-09T20:42:02-04:00

The Office apps that you install on your PC or Mac such as Word, Excel, PowerPoint and Outlook are available to you when you are not online. With OneDrive in Microsoft 365, you get 1 TB of file storage that you can use to sync your files to/from your computer. When you make changes while offline they will be sync’d to OneDrive and across the rest of your devices when you reconnect.

Does Microsoft 365 support domain-based email addresses?2020-08-09T20:42:19-04:00

Yes. You can add the domain name you own to Microsoft 365 to create domain-based email addresses.

How many devices can I install Microsoft 365 on if I have a Microsoft 365 for business plan?2020-08-09T20:42:29-04:00

Up to 5 PCs or Macs, 5 tablets, and 5 smartphones. You can count hybrid Windows devices, such as the Microsoft Surface Pro, as either a PC or a tablet.

How reliable is Microsoft 365?2020-08-09T20:42:37-04:00

All Microsoft 365 services are available with a 99.9% uptime, financially backed, service guarantee.

What is Microsoft 365?2020-08-09T20:42:49-04:00

Microsoft 365 is an integrated experience of apps and services, designed to help you pursue your passion and grow your business. Get apps like Word, Excel, PowerPoint, and more, updated monthly with the latest features and security updates.

Use cloud-powered email to reach customers and coworkers wherever work takes you.

Collaborate in Microsoft Teams, the new hub for teamwork where you can chat, organize meetings, and share files.

Save files to OneDrive with one terabyte of online storage, allowing access across devices and on the go.

Run your business with the Business Apps, empowering you to manage customer scheduling, invoicing, referrals, and more, all from one place.

Will customers find my website on Google?2020-07-21T17:12:52-04:00

Yes, your website is designed with SEO in mind. We also submit your website sitemap to Google for indexing.

Will my website adapt to mobile phones and tablets?2020-07-21T17:10:33-04:00

Yes, your website features mobile responsive design! It will look good on any type of device including desktop, laptop, tablet and mobile phone!

Will I be able to update my website myself?2020-07-21T17:08:51-04:00

Your website will be built on the popular WordPress content management system. So yes, you will have access to the back-end of the website where you will be able to update simple things like your blog and contact information. More advanced edits to content, design and layout etc require a bit more technical knowledge. Trying to do this yourself can cause the website to break. We recommend using our design, maintenance and content management services!

What is web hosting? How much does it cost?2020-07-21T17:00:58-04:00

Web hosting is the physical server space required to store your website on the internet.

Web hosting rates vary depending on the type of website you are hosting. Basic web hosting for your business website can start from $500TT/year

What is my domain name? How much does it cost?2020-07-21T16:58:46-04:00

Your domain name is the URL address that points to your website. E.g www.yourcompanyname.com

A domain name generally costs around $200TT/year with domain name privacy.

How long will it take to build my website?2020-07-21T16:56:14-04:00

Depending on the website design & development package you choose it can take from as little as 1 week to 4 weeks to fully plan, design, test and launch your website. We believe that first impressions are lasting impressions. Other factors that influence delivery time include the ease of communication and response time in getting the required content from you to develop your site.

What are your standard payment terms?2020-07-21T16:52:11-04:00

Our standard payment terms are 50% deposit and the 50% balance due on final review to launch your website.

How much does a business website cost?2020-07-21T15:54:53-04:00

The cost of a business website varies by the amount of pages, features and functionality required. Click here to see our pricing plans for business websites.

Do You Have Camera Packages Available?2019-03-30T23:37:35-04:00

Many, if not ALL customers ask for packages but experience has shown us that security is not something you can bundle and put a price on. No two solutions are the same. We create customized packages to suit your individual home or business needs. We will visit your location and work alongside you to assess your security needs. You can benefit from our recommendations and experience in this way. Then, once we have identified what we are protecting and how, then and only then we can provide you with a cost to supply and install your security system. If you wont wear a one size fit all shirt, why purchase a one size fit all, off the shelf security system? Your family and employees depend on you to keep them safe!

Will Everyone See My Website The Same?2013-11-05T21:53:26-04:00

Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.

How Do I Update My Website?2017-03-02T14:56:47-04:00

You have two options.

1) Do it yourself – You can update your website yourself via simple interfaces using your CMS.
2) Have us do it for you – You can choose a website plan that includes Content Updates and we will handle it!

FREE Training will be given to teach our clients how to make simple updates for themselves.

How Long Will It Take To Design My Website?2017-03-02T14:56:47-04:00

The timeframe to design isn’t casted in stone. Keep in mind that a Website Design project involves constant communication between the client and the designer to ensure that your needs are met. If you have a deadline, we will try to meet your deadline but it is ultimately up to when you can meet, communicate and give us the content that we would need in order to keep the ball rolling. Generally we estimate 3-4 weeks for any Website Development Project.

How Much Will A Website Cost Me?2013-11-05T18:41:32-04:00

The cost to design your website is not a fixed price. It depends on the type of website, the type/quantity of content and well as the complexity and the amount of features required.

We offer a first time FREE consultation to help you pick the right Website Plan as well as provide you with a FREE quotation on the cost to design your website.

So give us a call today!
VRTECHSS
Technology Driven, People Centered.

Do You Redesign Existing Websites?2013-11-05T18:36:17-04:00

Yes we do. We can redesign your website to take advantage of the latest web technologies. Lets set up a meeting to discuss your needs. Our experienced web designers can give your website a brand new fresh look and feel while still maintaing your existing corporate identity.

Will I Find My Website On Search Engines?2013-11-05T18:28:09-04:00

YES! Your website will be designed to be search engine friendly. You will be able to find it on all popular search engines including. Bing, Google, Yahoo ETC. Our Website Maintenance Plans include services such as Search Engine Optimization (SEO) and Search Engine Marketing (SEM).

Who Owns The Website After The Design Is Completed?2013-11-05T18:25:17-04:00

We will provide you with a copy of your website on a CD after the website design is completed. This is your property and you can use it in the event that you decide to use another Web Design company or Hosting Provider.

I Have A Website Already. Can You Help Me Update It?2013-11-05T18:22:09-04:00

Sure, we would love to help. Let us evaluate your current website and give you a quotation for updating it.

How Many Pages Can I Have On My Website?2013-11-05T18:18:00-04:00

You can have as many pages as you need. See our Website Pricing Plans

Do I Get Email With My Website?2017-03-02T14:56:47-04:00

Yes. Our basic package comes with 3 FREE Email Address up to a maximum of 10 Email Addresses per client. Example: johndone@yourdomain.com or janedone@yourdomain.net See our Website Pricing Plans for more information.

Are There Any Hidden Costs I Should Be Aware Of?2013-11-05T16:45:05-04:00

The answer is simply NO. We don’t have any hidden costs. All costs are clearly outlined when we email you a PDF copy of your invoice.

Do You Provide Website Maintenance?2013-11-05T16:40:46-04:00
Would We Need To Meet To Discuss The Website? How Often?2013-11-05T16:37:20-04:00
Does My Business Need A Website?2017-03-02T14:56:47-04:00

Ask yourself, “Does my business need 24-hour exposure 7 days a week, 365 days a year?” The answer is obvious. What other medium allows you to expose all the benefits of your small business to your target market at their convenience and provide a source of direct correspondence from them to you? The benefits of a website are innumerable.

See our blog article: 12 Benefits Of Having A Website

 

 

 

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